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Privacy Policy

Privacy Policy

Last updated: 02.09.2025

At Uniquely You, we value your trust. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website uyu.one (the “Site”), shop with us, or otherwise interact with our services (together, the “Services”).

By using our Services, you agree to the practices described here. If you do not agree, please discontinue use of our Services.

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1. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date above. Significant changes will be communicated on our Site.

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2. Information We Collect
 
The information we collect depends on how you interact with us.
 
a) Information you provide directly:
•Contact details (name, email, phone number, address)
•Order details (billing and shipping addresses, payment confirmation, products purchased)
•Account information (if you create one: username, password, security questions)
•Messages you send us (e.g. customer support inquiries)
 
b) Information collected automatically:
When you use our Site, we automatically collect certain data through cookies and similar tools, such as:
•Device and browser type
•IP address and network information
•Pages viewed, items added to cart or wishlist, purchase activity
 
c) Information from third parties:
We may receive information about you from trusted partners such as:
•Shopify (our e-commerce platform)
•Payment processors (who handle card/bank details securely)
•Marketing and advertising partners (cookies, pixels, tracking tools)
 
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3. How We Use Your Information
 
We use your personal information for the following purposes:
•To provide our Services: Process orders, ship products, manage accounts, handle returns and exchanges.
•To communicate with you: Send order updates, respond to questions, and provide customer support.
•To market responsibly: Send you promotions, product recommendations, and personalized offers (you can opt out anytime).
•To ensure security and prevent fraud: Monitor suspicious activity and keep your account safe.
•To improve our Site and Services: Analyze behavior and preferences to make your experience smoother.
 
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4. Sharing Your Information
 
We do not sell your personal information. We only share it with:
•Service providers (e.g. Shopify, payment processors, logistics partners) to operate our business.
•Authorities if required by law or to protect our rights.
 
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5. Cookies and Tracking
 
We use cookies and similar technologies to enhance your shopping experience, analyze performance, and personalize offers. You can adjust your cookie settings in your browser, but some features may not work properly without them.
 
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6. Your Rights
 
Depending on your location, you may have rights to:
•Access the information we hold about you
•Request corrections or deletions
•Opt out of marketing communications
•Restrict or object to certain processing activities
 
To exercise these rights, please contact us at contact@uyu.one.
 
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7. Keeping Your Data Safe
 
We use appropriate technical and organizational measures to protect your information. If you create an account, keep your login details secure and notify us immediately if you suspect misuse.
 
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8. Contact Us
 
If you have any questions about this Privacy Policy, please reach out:
Uniquely You
Email: contact@uyu.one
Website: uyu.com
 
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Cookies

Like most websites, we use cookies and similar technologies on our Site. Cookies help us operate and improve our Services, remember your preferences, and better understand how visitors use our Site. They also allow us to run analytics and personalize content, including ads.

Some cookies are set by us, and others may be set by trusted third parties (such as Shopify or advertising partners) to provide services, tailor promotions, and measure performance.

You can control or disable cookies through your browser settings. Please note that blocking cookies may affect how our Site functions and could limit certain features. For details about Shopify cookies specifically, please see Shopify’s Cookie Policy.

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How We Share Personal Information
 
We may share your personal information with third parties when necessary to run our business, provide the Services, or comply with legal obligations. For example, we may disclose information:
•Service providers: To trusted vendors who support our operations (e.g. payment processors, logistics and shipping partners, IT and cloud providers, analytics platforms, customer support tools).
•Business and marketing partners: Including Shopify, to help us advertise and personalize offers. These partners will use your information according to their own privacy policies.
•At your request or with your consent: For example, when you ask us to ship products or use social media integrations.
•Within our group: To affiliates or entities under common ownership, where needed to operate our business.
•For legal and safety reasons: If required by law, to enforce our terms, or to protect our rights, users, or others.
•In business transactions: Such as mergers, acquisitions, or restructuring events.
 
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Categories of Information Disclosed

In the past 12 months, we have disclosed the following categories of personal information to service providers and partners:

Category

Categories of Recipients

•  Identifiers (name, contact details, account info)

•  Commercial information (orders, shopping history, customer support)

•  Internet activity (site usage data, device info, cookies)

•  Service providers, business partners

•  Service providers, business partners

•  Service providers, analytics, business partners

 


We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you.

User-Generated Content

Our Services may allow you to post reviews or other content. Please remember that anything you share in public areas of the Services will be visible to others. We cannot control how third parties use information that you make public, and we are not responsible for any misuse, accuracy issues, or loss of privacy related to such content.

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Third-Party Websites and Links

Our Site may include links to websites or platforms operated by third parties. If you follow those links, their own privacy and security policies will apply. We do not control or endorse the practices of those third parties, and we are not responsible for their content, security, or how they handle your data. We encourage you to review the privacy policies of any third-party site you visit.

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Children’s Data
 
Our Services are not intended for children, and we do not knowingly collect personal information from anyone under 16 years of age. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us using the details below so that we can delete it.
 
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Security of Your Information
 
We use appropriate technical and organizational measures to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute protection of your data. Please avoid sending sensitive or confidential information through unsecure channels.
 
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Retention of Your Information
 
We retain your personal information only as long as necessary for the purposes described in this Privacy Policy. The exact retention period depends on factors such as:
•whether we need the data to provide Services or maintain your account,
•our legal and regulatory obligations, and
•the need to resolve disputes or enforce agreements.

Once personal information is no longer required, we will securely delete or anonymize it.

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Your Rights
 
If you are located in the European Union, the United Kingdom, or another jurisdiction with data protection laws that provide you with rights regarding your personal information, you may have the following rights:
•Access – You have the right to request access to the personal information we hold about you.
•Correction – You have the right to request that we correct or update inaccurate or incomplete personal information.
•Deletion – You have the right to request that we delete your personal information, subject to certain legal obligations.
•Restriction – You have the right to request that we limit how we use your personal information in certain circumstances.
•Data portability – You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format, and to have that information transmitted to another service provider where technically feasible.
•Objection – You have the right to object to the processing of your personal information for direct marketing purposes or, in some cases, on grounds relating to your particular situation.
•Withdrawal of consent – Where we rely on consent to process your personal information, you may withdraw your consent at any time.
 
To exercise any of these rights, please contact us using the details provided in the Contact Us section below. We may request proof of identity to verify your request.
 
You also have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.

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